AI Privacy Policy

Privacy Policy

What data we collect

The personal data we collect from you includes questions, queries or feedback you leave, including your email address if you use our contact us page.

We use Google Analytics software to collect information about how you use our website.

Google Analytics stores information about:

  • the pages you visit on our website
  • how long you spend on each page
  • how you got to the site
  • what you click on while you’re visiting the site

We do not collect or store your personal information through Google Analytics (for example your name or address) so this information cannot be used to identify who you are.

Why we need your data

We collect information through Google Analytics to monitor how you use the site. We do this to help make sure the site is meeting the needs of its users.

We also collect data in order to monitor use of the site to identify security threats.

We will not:

  • sell or rent your data to third parties
  • share your data with third parties for marketing purposes

We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.

How long we keep your data

We will only retain your personal data for as long as:

  • it is needed for the purposes set out in this document
  • the law requires us to

Where your data is processed and stored

We design, build and run our systems to make sure that your data is as safe as possible at all stages, both while it’s processed and when it’s stored.

All personal data is stored in the European Economic Area (EEA). Google Analytics data may be transferred outside the EEA, but this cannot be used to personally identify you.

How we protect your data and keep it secure

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data – for example, we protect your data using varying levels of encryption.

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Following a link to our website from another website

If you come to robosoup.com from another website, we may receive information from the other website. We do not use this data. You should read the privacy policy of the website you came from to find out more about this.

Changes to this policy

We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change.

Any changes to this privacy policy will apply to you and your data immediately.

If you have a question about anything in this privacy notice or think that your personal data has been misused or mishandled please contact natasha.wakefield@robosoup.com

Last updated: 1st October 2019

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